Terms & Conditions
1. Acceptance of Terms
By accessing or using NUANCE's services, website, or any related platforms, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. These Terms apply to all users, including prospective clients, partners, and visitors.
2. Use of Services
To maintain professional integrity and operational efficiency, users of NUANCE’s services must adhere to the following:
Eligibility: You must be at least 18 years old to engage NUANCE’s services.
Professional Conduct: You agree to interact with our team respectfully and provide accurate information to facilitate your project.
No Misuse: You may not use NUANCE’s platforms or services to:
Violate any laws or third-party rights.
Transmit malicious software or disrupt communication.
Harass or abuse NUANCE staff or collaborators.
3. Client Content & Confidentiality
Client Content: You retain ownership of any materials you share with NUANCE (presentations, brand assets, data, etc.). You grant NUANCE a limited license to use this content strictly for the delivery of agreed services.
Confidentiality: NUANCE commits to maintaining the confidentiality of all client information shared during the engagement, unless otherwise agreed in writing.
4. Intellectual Property
Ownership: All materials created by NUANCE (strategy documents, designs, presentations, frameworks, and tools) remain the intellectual property of NUANCE unless otherwise specified in a contract.
Usage: Clients may use final deliverables for internal or agreed-upon external purposes. Reproduction, resale, or redistribution without consent is prohibited.
5. Scope of Services
NUANCE offers strategic consulting services in the fields of branding, marketing, revenue optimization, market entry, events, and operations. Specific deliverables, timelines, and pricing are agreed upon in writing per client engagement and may vary based on project scope.
6. Payment Terms
Invoicing: Payment schedules will be outlined in the service agreement or proposal.
Late Payments: NUANCE reserves the right to suspend services if payments are delayed beyond the agreed terms.
Refunds: Due to the nature of consulting services, payments are non-refundable unless otherwise stated.
7. Termination of Services
NUANCE reserves the right to terminate any service agreement if the client breaches terms, delays communication, or fails to pay agreed fees. Upon termination, any work completed remains subject to the original agreement regarding intellectual property and fees.
8. Disclaimers
No Guarantees: While NUANCE strives to deliver impactful strategies and results, we do not guarantee specific outcomes such as financial gain, media coverage, or user growth.
Third Parties: NUANCE may recommend third-party platforms, software, or collaborators, but we do not accept responsibility for their actions or performance.
9. Limitation of Liability
To the fullest extent permitted by law, NUANCE shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of revenue, business opportunities, or data, arising from your use of our services.
10. Modifications to Terms
NUANCE reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised date. Continued use of our services constitutes acceptance of the new terms.
11. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Kingdom of Thailand, where NUANCE is registered and operates, unless otherwise specified.
12. Contact
For any questions or concerns about these Terms and Conditions, please contact us at:
📧 commercial@nuance.com